Introducing CordiantOne for Opera Cloud:
The Proactive AI Tool That Your Guests Would Fall In Love With

Introducing CordiantOne for Opera Cloud:
The Proactive AI Tool That Your Guests Would Fall In Love With

Elevate Your Guest Experience with Proactive AI

Opera Cloud has long been the industry standard for property management systems. Now, with CordiantOne for Opera Cloud, you can take your guest service to new heights. Our AI-driven solution deployed on Oracle Cloud Infrastructure (OCI) works in perfect harmony with Opera Cloud, enhancing its capabilities and providing a truly intelligent, responsive guest experience.

Enterprise-Grade Foundation: Powered by Oracle Cloud Infrastructure

CordiantOne for Opera Cloud runs as an Oracle Digital Assistant instance on Oracle Cloud Infrastructure (OCI), giving you the peace of mind to focus on what matters most – delighting your guests. This robust foundation delivers four essential advantages:

Uncompromising Security
  • Oracle's world-class security protocols and compliance standards
  • Data encryption at rest and in transit
  • Regular security audits and updates
  • Role-based access control for maximum protection
Perfect Integration
  • Native compatibility with Opera Cloud and Oracle hospitality solutions
  • Plug-and-play deployment
  • Seamless workflow connection
Infinite Scalability
  • Handle any volume of guest interactions effortlessly
  • Grow smoothly with your business
  • Maintain performance excellence at any scale
Always Available
  • Global network of data centers ensuring 24/7 service
  • Automatic backup and recovery
  • Zero downtime commitment

Creating Magic at Every Touchpoint: As Easy as 1-2-3

Proactive Guest Engagement

Wherever your guests are, CordiantOne is already there, ready to delight.

  • SMS & Mobile Apps
  • Website Chat & Interactions
  • Voice & Phone Calls
  • Social Media Channels
  • Email Communications
  • In-Stay Experiences

Intelligent Interaction Magic

Every Conversation is an Opportunity to Amaze

  • Initiates personalized conversations
  • Crafts emotionally intelligent responses
  • Creates perfect upselling moments
  • Learns and remembers preferences
  • Handles service requests seamlessly
  • Identifies revenue opportunities naturally

24/7 Experience Assurance

Human Expertise Behind Every Interaction

  • 24/7 AI supervision by hospitality skilled personnel
  • Continuous quality monitoring
  • Performance fine-tuning
  • Strategic insight generation
  • Complex request handling

Benefits for Hotels & Resorts Using Opera Cloud

  • AI-driven attribute-based selling integrated with Opera Cloud
  • Proactive upselling opportunities using Nor1 and more
  • Increased guest spending through personalization

  • Seamless integration with your existing Opera Cloud system
  • Augment Opera Cloud's capabilities with AI-driven insights and automation
  • Streamline operations by connecting guest requests directly to Opera Cloud service modules

  • AI-powered responses mean near-instantaneous service across the entire guest lifecycle
  • Reduce wait times and improve guest satisfaction scores

  • Automate routine tasks and inquiries, allowing staff to focus on high-value interactions
  • Reduce workload on front desk and concierge teams

  • Lower staffing costs without sacrificing service quality
  • Minimize training expenses with AI handling most standard interactions

  • Gain deeper understanding of guest behaviors and preferences
  • Use AI-generated reports to inform strategic decisions and improve services

  • Leverage Oracle's robust security infrastructure to protect sensitive guest data
  • Comply with industry regulations and data protection laws
  • Maintain guest trust with state-of-the-art data security measures

Benefits for Your Guests

  • From pre-booking inquiries to post-stay feedback, guests receive prompt attention
  • Consistent service quality across all touchpoints

  • AI remembers guest preferences and history, providing tailored recommendations and services
  • Seamless integration with Opera Cloud's guest profiles for a truly personalized experience

  • Minimal wait times for responses or service fulfillment
  • Consistent information across all channels, eliminating confusion or contradictions

  • Round-the-clock service, even outside of regular business hours
  • Instant responses to urgent requests or inquiries

  • AI-powered language processing allows for communication in multiple languages
  • Guests can interact in their preferred language, enhancing comfort and satisfaction

  • Guests can trust that their personal information is secure with Oracle's advanced security measures
  • Transparent data handling practices build trust and loyalty

Transform Your Hotel with CordiantOne

CordiantOne for Opera Cloud isn't just the future of hospitality – it's the magic your guests are waiting for today.
Every interaction becomes an opportunity to create lasting relationships and drive revenue growth.

Ready to make your guests fall in love with your hotel?

Talk to Us
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