Cordiant
We re-rate your hotel.
By transforming the one surface every guest touches most — its digital experience — we increase commercial performance, lift NOI, and ultimately improve asset value. The tier-jump without the renovation.
It makes Opera Cloud talk and transact — discovery, booking, concierge, in-stay — on the property's own domain, in the property's own voice. Not a brochure that stops at the reservation. The entire guest-facing application.
Don't take the claim on faith. Go be a pre-stay guest: discover the hotel, authenticate, meet the concierge, book an August stay — then try anything. zenpacorlando.com.
A hotel isn't one business — it's rooms, restaurants, bars, a spa, events. Cordiant makes each one discoverable, bookable, and conversational for the audience it serves — including locals who never book a room — from one URL that re-forms around whoever's on it. The traveler, the local, the corporate guest, the honeymooner: same address, a different storefront each.
That's where the higher rate and the ancillary come from — the numbers below are what it adds up to.
How the number is produced — three products, one outcome.
Three conversational surfaces. One Oracle Hospitality stack. Each licensed independently. Each deployed under your brand's governance.
Every guest request answered, fulfilled, and transacted — without a human in the middle. In your property's brand voice. Grounded in your live reservations, rates, menus, and loyalty balance. Generally Available today.
Processed and responded to in your property's brand voice. Grounded in your live reservations, rates, and menus. An extension to your Cordiant Commerce & Concierge deployment. Generally Available today.
Front desk, housekeeping, F&B service, inspection, dispatch, executive intelligence — every workflow in one conversation. Mobile-first. Voice-enabled. Zero learning curve. The GM runs the hotel from here. The COO runs the portfolio.
Most hotel AI guesses. It guesses the room is available. It guesses the rate is $429. It guesses the spa has a 2 PM slot. In any other industry, that's a bug. In hospitality, it's a 1-star review that mentions the property by name.
Cordiant splits conversation from transaction by design. The cognitive layer charms the guest. The execution layer commits through Opera Cloud, NOR1, and Simphony's existing role-based access controls. Two patent-pending architectures underneath every Cordiant product.
Two questions for any AI vendor your hospitality team is evaluating.
If the answer to (1) is probabilistic, the PMS is at the mercy of a language model. If the AI keeps going when the source of truth is down, it is making things up. The right answer to both is the same — the AI does not transact, and when the source of truth is unreachable, the AI says so.
100% reliable doesn't mean 100% available.
It means 100% honest.
Hotel software should not act like the roll of a dice.
Your guest doesn't experience ten surfaces. They experience ten frictions.
Your staff doesn't operate one system. They operate ten — each with its own login, its own chrome, its own training curve.
For thirty years, Hospitality Digital has been a patchwork of point apps — on both sides of the operation. The brand pays for it in vendor licenses. The CIO pays for it in integration debt. The GM pays for it in staff training hours that never end. The guest pays for it in friction the lobby has never been allowed to remove. And to top it all, your data is scattered all over the internet.
Our vision: one single platform that runs on top of the Oracle Hospitality stack — replacing most of the point apps, deployed inside the brand's own OCI tenant (or on Cordiant's Oracle Cloud for independents), with the data consolidated under the brand's own governance. We may not replace every vendor on day one. We will replace most.
That's the new Hospitality Digital from Cordiant.
A working Cordiant demo at Zen Pacific Orlando — taking real guest bookings on Opera Cloud, with Sara running commerce and concierge and ordering against Simphony. Deployed on The Oracle OHIP Sandbox.
Only two requirements — and nothing else matters:
Current tier doesn't determine eligibility or price. We create the tier.
Per property. A flat annual platform fee. No build fee. No revenue share. No take-rate. No per-transaction metering. Commercial terms are shared in the executive briefing.
Founder-led. Principal on the call. We walk you through the architecture, the brand, and the deployment plan.