Article 1Acceptance and Scope
These Terms of Service ("Terms") are a binding agreement between you ("you", "user") and Cordiant Tech Gurus Pvt Ltd, a company incorporated under the Companies Act, 2013 of India, with its registered office in Bengaluru, Karnataka, India ("Cordiant", "we", "us"). They govern your access to and use of the Cordiant website at cordiant.com and any related properties owned and operated by Cordiant ("the Website").
By accessing or using the Website, you agree to be bound by these Terms and by Cordiant's Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Website.
Article 2Definitions
For these Terms:
- "Content" means all text, graphics, images, audio, video, code, designs, logos, trademarks, trade dress, layouts, and other materials made available on the Website.
- "Submission" means information, communications, requests, or content you transmit to Cordiant through the Website, including demo requests, briefing requests, contact-form submissions, and email communications initiated from the Website.
- "Cordiant Products" means Cordiant for Hotels, Cordiant for Restaurants, Cordiant Email, Cordiant Staff, and any other software, platform, or service offered by Cordiant under a separate written customer agreement.
- "Customer Agreement" means the written agreement under which a customer brand licenses, deploys, or uses Cordiant Products.
Article 3Permitted and Prohibited Use
3.1 Permitted Use
Cordiant grants you a limited, non-exclusive, non-transferable, revocable licence to access and view the Website and its Content for your personal and internal business purposes, including evaluating Cordiant's products and services and engaging with Cordiant in good faith.
3.2 Prohibited Use
You may not, and may not authorise any third party to:
- Use the Website for any unlawful purpose, in violation of these Terms, or in violation of any applicable law or regulation
- Copy, reproduce, distribute, republish, modify, create derivative works from, sell, licence, or commercially exploit any Content, in whole or in part, except as expressly permitted by these Terms or with Cordiant's prior written consent
- Frame, mirror, scrape, harvest, data-mine, or otherwise extract Content for use in any commercial database, machine-learning training set, or competing service
- Use any robot, spider, scraper, or other automated means to access the Website except for legitimate search-engine indexing in accordance with our robots.txt and applicable law
- Reverse-engineer, decompile, disassemble, or attempt to derive any source code from the Website
- Interfere with, disrupt, or attempt to gain unauthorised access to the Website, its servers, or any connected systems
- Submit false, misleading, or fraudulent information to Cordiant through the Website
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Website in any manner that could damage, disable, overburden, or impair it, or interfere with any other party's use of it
- Remove, obscure, or alter any copyright, trademark, or other proprietary notice on the Website or its Content
Article 4Intellectual Property
The Website and all Content are the property of Cordiant or its licensors and are protected by copyright, trademark, patent, trade-secret, and other intellectual-property laws of India, the United States, the European Union, the United Kingdom, and other jurisdictions. Except for the limited licence granted in Article 3.1, these Terms do not transfer to you any right, title, or interest in or to the Website, the Content, or any underlying intellectual property.
Cordiant has filed patent applications covering the architectural innovations underlying its products, including conversational-first user-interface inversion and unified visual-stream commerce. References to "patent-pending" or "patents pending" on the Website refer to such applications. Until a patent grants, no patent rights are conferred and no representation of granted-patent status is made.
Article 5User Submissions
When you make a Submission to Cordiant through the Website (for example, a demo request, briefing request, or contact-form message):
- You represent that the Submission is accurate, that you have the authority to make it, and that it does not infringe the rights of any third party
- You grant Cordiant a non-exclusive, royalty-free, worldwide, perpetual licence to use the Submission to respond to your enquiry, manage the relationship between you and Cordiant, operate and improve the Website, and conduct Cordiant's business in accordance with the Privacy Policy
- You acknowledge that the Submission is not confidential unless and until Cordiant agrees otherwise in writing
- You agree that Cordiant has no obligation to act on, retain, or respond to any Submission, except as required by applicable law or by a separate written agreement
Personal information contained in your Submission is handled in accordance with the Privacy Policy.
Article 6Disclaimers
The Website and the Content are provided "as is" and "as available", without warranty of any kind, express, implied, or statutory, to the maximum extent permitted by applicable law. Cordiant disclaims all warranties, including without limitation any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, currency, uninterrupted operation, error-free operation, and freedom from viruses or other harmful components.
Statements about Cordiant Products on the Website are descriptive and aspirational. They do not constitute a contract, an offer, or a warranty. Specifications, features, availability, pricing, and roadmap items may change without notice. Modeled outcomes, projections, and forward-looking statements are estimates and are not guarantees of future performance. Use of Cordiant Products and any contractual commitments related to them are governed exclusively by the Customer Agreement.
Article 7Limitation of Liability
To the maximum extent permitted by applicable law, in no event will Cordiant, its affiliates, officers, directors, employees, agents, distributors, or licensors be liable to you or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your access to or use of the Website, including without limitation lost profits, lost data, lost business opportunity, loss of goodwill, or business interruption, whether based in contract, tort (including negligence), strict liability, or any other theory, and whether or not Cordiant has been advised of the possibility of such damages.
Cordiant's total cumulative liability arising out of or relating to your access to or use of the Website will not exceed one hundred United States dollars (USD 100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. To that extent, the limitations and exclusions in this Article may not apply to you, and Cordiant's liability is limited to the minimum extent permitted by applicable law.
Article 8Indemnification
You agree to defend, indemnify, and hold harmless Cordiant, its affiliates, officers, directors, employees, agents, distributors, and licensors from and against any claim, demand, action, proceeding, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or relating to: (a) your access to or use of the Website in violation of these Terms or applicable law; (b) any Submission you make to Cordiant through the Website; or (c) any infringement by you of any third-party right.
Article 9Third-Party Links and Content
The Website may contain links to third-party websites, services, or content that Cordiant does not own or control. Cordiant provides such links for convenience only. Cordiant does not endorse, and is not responsible for, the availability, accuracy, content, products, or services of any third-party site or service. Your use of any third-party site or service is at your own risk and is governed by the terms and policies of that third party.
Article 10Trademarks
"Cordiant", the Cordiant logo, "Cordiant for Hotels", "Cordiant for Restaurants", "Cordiant Email", "Cordiant Staff", and related marks, slogans, and logos are trademarks of Cordiant Tech Gurus Pvt Ltd. All other trademarks, service marks, trade names, and logos appearing on the Website are the property of their respective owners. References to third-party marks and products on the Website (including, without limitation, references to Oracle, Opera Cloud, NOR1, Simphony, and brand-customer names) are for descriptive and informational purposes only and do not imply endorsement, sponsorship, or affiliation unless expressly stated.
Article 11Privacy
Cordiant's collection, use, and disclosure of personal information is described in our Privacy Policy, which is incorporated by reference into these Terms. By using the Website you consent to the data practices described in the Privacy Policy, to the extent consent is the legal basis for any such processing.
Article 12Modifications to These Terms and to the Website
Cordiant may modify these Terms at any time by publishing an updated version at cordiant.com/terms-of-service.html with a new effective date. Material changes will be reasonably highlighted on the Website. Your continued use of the Website after the effective date of any updated Terms constitutes acceptance of those updated Terms.
Cordiant may modify, suspend, or discontinue the Website, in whole or in part, at any time and without notice. Cordiant is not liable to you or to any third party for any such modification, suspension, or discontinuation.
Article 13Termination
These Terms remain in effect while you use the Website. Cordiant may terminate or suspend your access to the Website at any time, with or without cause and with or without notice, including without limitation if Cordiant believes in good faith that you have violated these Terms. The provisions of Articles 4, 5, 6, 7, 8, 10, 11, 14, and 15 survive termination.
Article 14Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict-of-laws principles. The courts at Bengaluru, Karnataka, India have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of the Website, and you irrevocably submit to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Article 15General Provisions
Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Cordiant regarding the Website, and supersede all prior or contemporaneous understandings on that subject. Use of Cordiant Products at a customer property is governed exclusively by the Customer Agreement, which is separate from and prevails over these Terms in any conflict relating to product use.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable while preserving its intent.
No waiver. Cordiant's failure to enforce any provision of these Terms is not a waiver of that provision or of any other provision.
Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them, by operation of law or otherwise, without Cordiant's prior written consent. Cordiant may assign these Terms freely. Any purported assignment in violation of this clause is void.
Force majeure. Cordiant is not liable for any delay or failure to perform under these Terms caused by circumstances beyond its reasonable control, including acts of god, natural disasters, pandemics, war, terrorism, civil disturbance, government action, network or infrastructure failure, or labour disputes.
No agency. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Cordiant.
Notices. Cordiant may give notice to you by email to the address you have provided, by posting on the Website, or by any other reasonable means. You must give notice to Cordiant by email to the address in Article 16, with a duplicate to the postal address listed there.
Article 16Contact
Questions or notices regarding these Terms may be directed to:
Postal: Cordiant Tech Gurus Pvt Ltd, Bengaluru, Karnataka, India
Privacy matters: privacy@cordiant.com
Compliance matters: compliance@cordiant.com