We make Opera Cloud talk and transact with your guests. In their own language and voice.
Live at your property in three weeks.
Your existing URL stays. The website behind it becomes your property's entire guest-facing application — on top of Opera Cloud, NOR1, and Simphony.
- Your website, rebuilt bespoke — custom-built strictly to your property's brand, in thirteen languages and counting.
- The complete Cordiant Commerce & Concierge engine is embedded into every page. Brochure and transaction. Same surface.
- Your property's website is your entire guest-facing application — discovery, browse, commerce, concierge, service, all on one URL. The single entry point for everything a guest does digitally with your hotel.
- Your website is the concierge that knows your property the way your staff knows it. Not some things. Everything. Every guest request answered, fulfilled, and transacted without a human in the middle. Freeing your staff for the moments only humans can deliver.
- Built for 2026-class discovery — Search. Social. LLMs. Indexed in every language. Surfaced in every channel your next guest is already using.
- For luxury and upscale properties: your website becomes your ancillary sales engine at scale. $25+ per room-night in attributable new ancillary revenue.
- For every independent: the OTA antidote. Your property finally sees identity, intent, and timing — the layer OTAs have hoarded for two decades. Direct share recovered night by night — we don't predict the number; your attribution dashboard shows it, reconciled against Opera Cloud. Structurally bigger for independents — you have the most ground to recover.
- Ten frictions become one experience. Your property runs many third-party apps — each its own data store, scattered across the internet. Cordiant replaces much of that patchwork today, almost all of it over time. Ten data silos become one source of truth — yours.
- Reclaim Your Guest Data. Out of ten vendor silos and the OTAs' hoard, into one source of truth you own. Cordiant runs it as SaaS on Oracle Cloud Infrastructure — your property isolated, your guest data exportable any time, never aggregated, never shared. Zero IT burden at your hotel.
- Zero hallucination, guaranteed by architecture. Cordiant proposes; Opera Cloud authorizes and commits. Authority remains in Opera Cloud, NOR1, and Simphony.
This is Cordiant — The New Hospitality Digital.
Your hotel website becomes a commerce and concierge powerhouse.
It becomes a bespoke website that knows your guest.
From brochureware to a personalized surface — every section rendered for the authenticated guest in front of it. Their offers. Their stay. The status of their service requests. Whatever the stage of journey: Dreamer, Pre-stay, In-stay, Post-stay.
Your guests are already on your website. And it now serves as the entry point to a powerful commerce and concierge platform integrated deep into Opera Cloud and Simphony.
A concierge that serves without a human in the middle.
All authenticated guests now get a concierge — where every single guest request is answered, fulfilled, and transacted without a human in the middle.
Freeing every member of your staff to do what only humans can do — deliver the extraordinary moments that define your hotel.
No new content management system. No separate knowledge base. No duplicate maintenance. No staff training prior to deployment. Cordiant inherits what already lives in Opera Cloud and Simphony — and deploys.
Nuance.
Hospitality is built on nuance. Not the menu — but the chef's signature dish that regulars come for. Not the wine list — but the sommelier's seasonal pairing. Not the spa amenities list — but the therapist who specializes in the precise tension a long flight leaves behind.
And the digital layer of hospitality has never carried it. Generic by structural necessity. Commodity by design. Brochure by default. Hospitality Digital has been the least hospitable surface in the entire industry.
Cordiant is NUANCE. Every menu item, every room type, every brand-voice rule, every seasonal change — loaded once, inherited everywhere. AND every guest preference, every past stay, all loaded into the context.
That's what hyper-local actually means. Cordiant doesn't approximate your property. It knows your property — the way your staff knows it.
Not some things. Everything.
Your Opera Cloud now reaches every guest interaction — back-office engine and guest-facing commerce platform on one stack.
Ten frictions become one experience.
Your hotel is running many third-party apps. Ten vendors sitting between you and your guest. Each one its own data store.
Your guest doesn't just experience ten surfaces, they experience ten frictions. Every login re-introduces them. Every handoff loses context. Every chrome change reminds them that what felt like a single hospitality experience is actually a procurement decision held together with tape.
Cordiant Commerce & Concierge replaces much of the patchwork of these applications today. And will replace almost all of it over time.
Ten data silos become one source of truth — on Oracle Cloud Infrastructure, under Oracle's enterprise-grade security controls. One experience for your guest. One source of truth for your hotel.
AI that knows what it should not do.
Zero hallucination, guaranteed by architecture. The system cannot commit a reservation or a change your governance would not approve. Authority remains in Opera Cloud, NOR1, and Simphony.
Direct. Authenticated. Yours.
Getting direct bookings at scale has been a losing game for independents. The OTAs have been hoarding the most valuable layer of hotel commerce: identity, intent, and timing. Your property pays commissions for the privilege of receiving the booking after that layer has done its work.
Authentication is not a friction question. It's an ownership question. Your guests are already being authenticated. By Booking.com. By Expedia. The only open question is who owns the data they generate.
When a guest interacts with your hyper-local website powered by Cordiant Commerce & Concierge, they authenticate through passkey-first biometrics or one-tap magic link — sub-second, no password, no form. You see who's looking. You see what they're considering. You see whether they came back.
The recovery is structurally bigger for independents — because you have the most ground to recover.
Three outcomes that change the picture.
What Cordiant means for your property — and for the portfolio behind it.
Every guest request. Answered, fulfilled, transacted — without a human in the middle.
Every member of your staff, free to do what only humans can do — deliver the extraordinary moments that define your hotel.
Talk to Sara directly.
A working reference deployment runs on the Oracle Hospitality Integration Platform sandbox. The full guest lifecycle handled end to end — Opera Cloud integration, identity flow, payment rails, and the conversational commerce surface composed into one complete experience.
Henry asks Sara to add breakfast at The Terrace mid-stay. The deterministic layer — not the AI — writes the reservation into Opera Cloud. Sara then confirms in conversation, recognizing him by name and noting the three stays coming up.
Open zenpacorlando.comCommercials.
A one-time fee for year 1 that includes implementation. Followed by an annual subscription. Your full-blown Cordiant Commerce & Concierge in production in three weeks.
No revenue share. No take-rate. No per-transaction metering.
Schedule a 30-minute briefing.
Founder-led. Principal on the call. We walk the architecture, show the live reference deployment at Zen Pacific Orlando, and propose a first-property scope tuned to your portfolio.
Stop managing software. Start managing guests.
Schedule a Briefing