Unlock Seamless Connectivity for Your Opera Cloud Hotel
Expert OHIP integration services that connect your critical systems and maximize the value of your Opera Cloud investment
Connect Your Hotel's Technology Ecosystem
In today's connected hotel environment, the true power of Opera Cloud is realized when it communicates seamlessly with your entire technology ecosystem. Cordiant's OHIP integration services bridge the gap between Opera Cloud and your critical hotel systems—from point-of-sale and door locks to CRM and revenue management.
Our India-based team of OHIP specialists delivers cost-effective, reliable integrations that maximize operational efficiency, enhance guest experiences, and provide comprehensive business intelligence.
What is OHIP?
The Oracle Hospitality Integration Platform (OHIP) is a modern, REST API-based framework that enables secure, standardized connections between Opera Cloud and third-party applications. Unlike legacy interfaces, OHIP provides real-time data exchange, enhanced security, and greater flexibility for your hotel's technology ecosystem.
Key Integration Areas
Connect your critical hotel systems to Opera Cloud for seamless operations
POS Systems
Connect your restaurant, bar, spa, and retail point-of-sale systems to Opera Cloud for seamless guest charging, profile management, and reporting. Our OHIP integrations eliminate manual posting errors, improve reconciliation, and enhance the guest experience through unified billing.
Door Lock Systems
Automate the entire guest access journey with our OHIP door lock integrations. From pre-arrival mobile key delivery to checkout and room changes, ensure secure, hassle-free access management while maintaining complete audit trails within Opera Cloud.
Channel Management
Maximize revenue and minimize overbookings with real-time, bidirectional connections between Opera Cloud and your channel management systems. Our OHIP integrations ensure accurate inventory, rate, and restriction synchronization across all distribution channels.
CRM & Guest Engagement
Create personalized guest experiences by connecting your CRM and guest engagement platforms to Opera Cloud. Our integrations enable real-time profile updates, preference sharing, and communication history across all guest touchpoints.
Payment Processors
Secure, compliant payment processing integrations that connect your payment gateways to Opera Cloud. Our OHIP payment integrations support tokenization, EMV compliance, and advanced fraud prevention while simplifying reconciliation.
Housekeeping & Maintenance
Optimize operations by connecting your housekeeping and maintenance management systems to Opera Cloud. Real-time room status updates, work order management, and preventive maintenance scheduling improve efficiency and guest satisfaction.
Our OHIP Integration Approach
A structured methodology for seamless system connectivity
Discovery & Requirements
We begin by understanding your current systems, workflows, and integration challenges. Our experts map out data flows, identify critical connections, and document specific requirements for each integration point.
Architecture & Design
Our certified OHIP specialists design a secure, efficient integration architecture tailored to your hotel's specific needs. We consider data synchronization frequency, error handling, and performance optimization for each connection.
Development & Testing
Using best practices for OHIP API development, we build robust integrations that handle real-world scenarios and edge cases. Our comprehensive testing protocols ensure reliable performance under various conditions before deployment.
Deployment & Validation
We coordinate with your team and system vendors for a smooth, controlled deployment that minimizes operational disruption. Post-implementation validation ensures all systems are communicating correctly and data integrity is maintained.
Monitoring & Support
Our 24/7 integration monitoring and support team ensures your connections remain stable and performant. Proactive alerts, regular health checks, and rapid response to any issues keep your technology ecosystem running smoothly.
Integration Benefits
Tangible advantages that transform your hotel operations
Operational Efficiency
- Eliminate duplicate data entry across systems
- Reduce manual errors and reconciliation time
- Automate routine processes and workflows
- Enable staff to focus on guest service rather than system management
Enhanced Guest Experience
- Provide seamless service across all hotel touchpoints
- Enable personalization based on unified guest profiles
- Reduce check-in/check-out times and friction points
- Support mobile and contactless guest journeys
Business Intelligence
- Access comprehensive data across all integrated systems
- Make informed decisions based on complete operational visibility
- Identify trends and opportunities through unified reporting
- Measure and improve performance with accurate, timely data
Revenue Optimization
- Implement real-time yielding across all distribution channels
- Maximize upsell and cross-sell opportunities through connected systems
- Reduce revenue leakage from posting errors or missed charges
- Optimize inventory allocation based on complete demand data
Technical Capabilities
Specialized expertise that powers reliable, secure integrations
OHIP API Expertise
Our team has deep expertise in the full range of OHIP APIs, including Reservations, Profiles, Inventory, Rates, Financial, and Housekeeping endpoints. We understand the nuances of OHIP data structures, authentication mechanisms, and best practices for optimal integration performance.
Integration Methods
We support multiple integration approaches based on your specific needs: Direct OHIP API integration for real-time data exchange, message queue implementations for high-volume transactions, batch processing for reporting and analytics, and hybrid approaches for complex ecosystems.
Security & Compliance
All our integrations adhere to PCI-DSS, GDPR, and industry best practices for data security. We implement proper authentication, encryption, and access controls while maintaining comprehensive audit trails for all data transactions.
Scalability & Performance
Our integrations are designed to scale with your business, handling increasing transaction volumes without performance degradation. We optimize API calls, implement appropriate caching strategies, and design fault-tolerant architectures.
The India Advantage
Why our India-based delivery model creates exceptional value
Cost-Effective Excellence
Our India-based OHIP integration team provides exceptional technical expertise at 40-60% lower cost than US-based alternatives. This allows you to implement comprehensive integration solutions while maximizing your technology budget.
24/7 Development & Support
Our team operates across time zones, enabling continuous development and round-the-clock support. Integration issues can be addressed overnight, minimizing impact on your operations.
Specialized Expertise
India's deep pool of specialized Oracle and hospitality technology talent allows us to maintain a team of dedicated OHIP experts who focus exclusively on Opera Cloud integrations.
Scalable Resources
As your integration needs grow, our India-based model allows us to quickly scale up resources without the recruitment challenges and costs associated with US-based teams.
Case Scenarios
How our OHIP integration services solve real hotel challenges
Luxury Hotel Centralizes Guest Data
Unified profiles and automated charge posting across multiple revenue centers
Challenge: A luxury hotel with multiple revenue centers (restaurants, spa, retail) struggled with fragmented guest profiles and manual charge posting.
Solution: Our OHIP integration connected all POS systems, the spa management platform, and retail systems to Opera Cloud, creating unified guest profiles and automated charge posting.
Potential Results
- 3-4 hours saved daily on manual reconciliation
- 99.8% charge posting accuracy
- Enhanced guest recognition across all touchpoints
- Comprehensive spending analytics for targeted marketing
Resort Streamlines Check-in Experience
Integrated mobile check-in and digital key delivery
Challenge: A resort property wanted to streamline arrival processes and reduce front desk queues during peak check-in times.
Solution: Integrated OHIP connections between Opera Cloud, mobile check-in app, payment processor, and electronic door lock system.
Potential Results
- 60% reduction in check-in time for app users
- Digital key delivery within 30 seconds of room assignment
- Front desk staff redeployed to guest service roles
- Improved guest satisfaction scores for arrival experience
Hotel Group Optimizes Distribution
Real-time inventory and rate synchronization across multiple channels
Challenge: A hotel group needed real-time inventory and rate synchronization across multiple OTAs, their website booking engine, and central reservations.
Solution: Implemented comprehensive OHIP integration between Opera Cloud and channel management system with real-time two-way communication.
Potential Results
- Eliminated overbookings due to synchronization delays
- 15% reduction in distribution costs through improved direct booking
- Real-time yielding capability across all channels
- Centralized reporting on channel performance
Engagement Models
Flexible options to match your integration needs
Project-Based Integration
Perfect for hotels with specific, well-defined integration needs. We deliver complete OHIP integrations on a fixed-scope, fixed-price basis with clearly defined milestones and deliverables.
Integration Retainer
Ideal for properties with ongoing or evolving integration requirements. A monthly retainer provides access to our OHIP specialists for development, maintenance, and optimization of your integrations.
Dedicated Integration Team
For hotel groups or complex environments, a dedicated team of OHIP specialists works exclusively on your integration ecosystem, providing consistent resources familiar with your specific environment.
Frequently Asked Questions
Common questions about OHIP integration for hotels
OHIP uses modern REST API technology compared to the older XML/SOAP interfaces or OXI. This provides greater security, flexibility, real-time capabilities, and standardization. OHIP is Oracle's strategic integration platform for Opera Cloud, with continuous enhancements and expanded capabilities.
Implementation timelines vary based on complexity, but typical integrations range from 3-8 weeks. Simple single-system integrations may be completed in as little as 2-3 weeks, while complex multi-system projects may take 10-12 weeks.
Yes, we collaborate with your current technology providers to ensure seamless integration. We have experience working with most major hospitality technology vendors and have established relationships with many common PMS, POS, and ancillary system providers.
All our integrations follow security best practices including encrypted data transmission, secure authentication, least-privilege access controls, and comprehensive audit logging. We adhere to PCI-DSS requirements for payment integrations and can support GDPR compliance needs.
Our 24/7 support team continuously monitors integration health and proactively addresses potential issues. If problems occur, we have established escalation procedures, redundancy measures, and recovery protocols to minimize disruption to your operations.
Yes, we specialize in building custom connectors for systems that don't offer native OHIP integration. We can develop middleware, custom APIs, or alternative integration approaches to connect virtually any system to your Opera Cloud environment.
Ready to Maximize Your Opera Cloud Investment?
Schedule a consultation to discuss your integration needs and discover how our OHIP expertise can transform your hotel operations.